Privacy Policy

Overview

Lumina Aesthetics ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or contact us about a consultation, and how we use and protect it.

Information We Collect

We collect the following types of information through this website:

• Contact information. Your name, phone number, and email when you request a consultation or send a message.
• Treatment interest. The general treatment area you select and any non-medical notes you choose to share, so we can prepare for your consultation.
• Usage data. IP address, browser type, and pages visited, collected automatically to keep the site working and secure.

This website is not intended to collect health or medical information. Please do not submit medical details through the website. Anything related to your health is gathered privately and securely at the clinic.

How We Use Your Information

We use the information you provide to respond to your request, arrange and prepare for your consultation, and answer your questions. We do not sell your personal information.

How We Share Information

We share information only as needed to operate the clinic, for example with service providers who help us run the website or schedule appointments, under appropriate confidentiality terms. We may also disclose information when required by law. Any health information you provide at the clinic is handled under separate medical privacy practices, which we will explain to you directly.

Cookies

Our website uses cookies to keep the site functioning and to understand general usage. You can disable cookies in your browser settings, though some parts of the site may not work as well.

Data Retention

We keep website inquiry information for as long as needed to respond to you and meet our business and legal obligations. When it is no longer needed, we dispose of it securely.

Your Choices

You may request a copy of the inquiry information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, contact us at consultations@luminaaesthetics.com.

Contact

If you have questions about this policy, email us at consultations@luminaaesthetics.com.